Giving What We Can (GWWC) is looking for an Operations Associate to provide comprehensive operational support across our organization, working closely with and reporting to our Operations Manager, Zou Xinyi.

This is a junior, generalist role in an organisation with ambitious growth plans. We’re looking for a detail-oriented, highly organized, and adaptable individual who thrives on executing effectively, creating order and streamlining operations. At GWWC, we’re on a mission to make effective and significant giving a celebrated cultural norm. Join us in shaping a better future!

The application deadline is 19 January at 11:59 PM GMT and we’re looking for someone starting in early 2025.

Key details

• Start date: As soon as possible, with a strong preference to start in February/early March.
• Hours: Full-time.
• Location: Remote, with a slight preference for candidates based in the US or UK.
• Salary: Approximately $35,000- $65,000, depending on experience and location. Read more about how we think about compensation and our salary calculator here.
• Employment: Permanent employment with a 3-month probation period.
• How to apply: Submit this form by 19 January 11:59 PM GMT.
• Contact: hiring@givingwhatwecan.org

About GWWC

Giving What We Can (GWWC) is on a mission to create a world in which giving effectively and significantly is a cultural norm. Founded in 2009, GWWC is best known for its 🔸10% Pledge, where nearly 10,000 people have committed to donating at least 10% of their lifetime income to highly effective charities. To date, GWWC pledgers have donated hundreds of millions of dollars to high-impact charities, and we’re looking to scale the impact of our community further over the coming years.

In addition, GWWC operates a donation platform to facilitate raising funds for effective projects of other organizations, acts as a grantmaker distributing donations to impactful projects, and conducts and distributes research on effective giving to guide donors' decisions.

The GWWC team is hardworking, mission-focused, and ambitious, with a culture of open and honest feedback. We also like to think of ourselves as a particularly friendly and optimistic bunch.

About the role

Giving What We Can (GWWC) is at an exciting juncture, having recently established independent entities after spinning out from our previous fiscal sponsor and now looking to scale our organization and impact. We are looking for an Operations Associate to help ensure smooth operations across our organization. This role will provide comprehensive operational support across multiple workstreams, playing a crucial part in GWWC's continued growth.

This role will work closely with and report to Zou Xinyi, the Operations Manager at Giving What We Can. We are primarily seeking someone who is ready and willing to roll up their sleeves and tackle any task at hand. This role also offers exceptional opportunities for growth within the organization, spanning both operational and executive functions.

This is a remote role. While we have a slight preference for US- or UK-based candidates due to occasional on-site tasks and timezone overlap, the candidate's fit and calibre matter most. We welcome applications from talented individuals anywhere in the world (visa sponsorship may be available) and are open to candidates with a range of backgrounds.

Responsibilities

As our Operations Associate, you'll assist and execute crucial day-to-day operations while helping scale GWWC's impact through efficient processes and systems. You'll ensure smooth operational workflows across the organization and our independent entities.

Key responsibilities include:

• Managing and executing operational projects such as the Giving Games program, welcome pack distribution for new pledgers, and others
• Supporting grantmaking operations through first-line communication with supported programs
• Overseeing and maintaining comprehensive operational documentation, such as grant agreements, to ensure accuracy and compliance
• Coordinating with external vendors and service providers
• Executing and tracking routine operational processes, such as onboarding new team members, organizing team retreats, and other key processes
• Supporting the broader GWWC team with operational needs as they arise

About you

If you enjoy managing and executing operational processes, organizing systems and working across multiple workstreams, we believe you would be a great fit for our growing team

The ideal candidate will embody our community and team values, bringing passion for effective giving and a strong alignment with our mission. Beyond that foundation, we’re looking for someone who:

• Is proactive and solutions-oriented, with a knack for identifying operational gaps and implementing systematic improvements to address them
• Demonstrates exceptional organization and attention to detail, able to juggle multiple workstreams while maintaining quality and meeting deadlines
• Communicates with empathy and clarity, building strong relationships while being comfortable giving constructive feedback when needed
• Shows tech-savvy adaptability, with experience using (or eagerness to learn) operational tools and systems to increase team efficiency
• Ideally has at least 1 year of relevant operational or project management experience, though this isn’t required

We value each member's unique contribution to our team, recognizing that no one person will embody all these elements. If you're passionate about our mission, resonate with our values, and believe you can contribute in these dimensions, we encourage you to apply!

We're a small team and care deeply about our culture, which balances supportiveness with high standards and ambition. We want you to succeed in your career and will actively support your professional growth.

Salary & benefits

Our salary calculator gives an estimated widest range of approximately $35,000- $65,000, depending on experience and location. We expect the preferred candidate will most likely be near the middle of this range. Read more about how we think about compensation here.

Benefits may vary slightly by location but typically include:

• Prioritized health & wellbeing: We provide private medical, vision, and dental insurance; up to 3 weeks’ paid sick leave; and a mental health allowance of $5,000 each year.
• Flexible working: You’re generally free to set your own schedule (with some overlapping hours with colleagues as needed).
• Generous vacation: 25 days’ holiday each year, plus public holidays.
• Professional development opportunities: We offer a $5,000 allowance each year for professional development. We build opportunities for career growth through on-the-job learning, increasing responsibility, and role progression pathways.
• Parental leave and support: New parents have up to 14 weeks of fully paid leave and up to 52 weeks of leave in total. We can also provide financial support to help parents balance childcare needs.
• Pension & income protection: We offer a 10% employer / 0% employee 401(k) contribution, and income protection (“disability insurance”).
• Equipment to help your productivity: We’ll pay for high-quality and ergonomic equipment (laptop, monitors, chair, etc.) in the office, or at home if you work remotely.
• Global team retreats: As a remote team we hold in-person staff retreats once to twice a year, to work on our plans and build strong working relationships.

Application process

Here’s a summary of the application process for a successful candidate. We might make adjustments.

1. Complete this application form by 19 January 11:59 PM GMT as well as complete a 20-min screening test which will be sent to you after completing the form.
2. Complete a paid work test designed to simulate the work you would do if hired and evaluate certain skills important for success in the role.
3. Attend an initial interview with Zou.
4. Submit references.
5. Potentially, participate in a one-day (8-hour-long) paid work trial to allow you and us to see what it would be like if you worked at GWWC. You’ll be able to meet the team as well as work closely with Zou.
6. Attend an interview with Sjir, our CEO.
7. Receive an employment offer!

Q&A

We’ve recorded a short Q&A video where Zou and Grace (our Head of Marketing) chat through different aspects about the role, what it’s like to work at GWWC and other logistical details. You can watch it here.

Diversity & inclusion

We’re an equal opportunities employer and value diversity at our organisation. We don’t discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability. We’re happy to make any reasonable accommodations necessary to welcome all to our organisation.